PRIVACY POLICY

At Coinhome, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform ("Platform"). By accessing or using Coinhome, you agree to the terms of this Privacy Policy.

Effective Date: 15 March 2024

Introduction:

At Coinhome, your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use the Coinhome platform. By using our services, you consent to the practices outlined in this policy.

1. Information We Collect

We collect the following types of information when you interact with Coinhome:

• Personal Information:
  • Full name, email address, phone number, and date of birth.
  • Bank account details for verification purposes.
  • Government-issued ID (for KYC/AML compliance).
• Transaction Information:
  • Details of your cryptocurrency transactions, including USDT amount, network type (ERC-20, BEP-20, TRC), and transaction history.
• Technical Information:
  • IP addresses, browser types, device identifiers, and other information about your device and usage patterns.
  • Cookies and other tracking technologies to enhance your user experience and personalize the platform.

2. How We Use Your Data

We use the data we collect for the following purposes:

• To Provide Services: Processing transactions, managing accounts, and completing KYC verification.
• To Improve Our Platform: Analyzing user activity, improving security measures, and offering personalized services.
• To Communicate with You: Sending transaction updates, promotional offers, or necessary account-related information.
• Compliance with Legal Obligations: Complying with anti-money laundering (AML), combating the financing of terrorism (CFT), and other regulatory requirements.

3. How We Share Your Data

We may share your information under the following circumstances:

• With Third-Party Service Providers: We use trusted service providers to help with transaction processing, identity verification, and customer support.
• For Legal Compliance: We may disclose your personal data to regulatory authorities or law enforcement if required by law or in the case of suspicious activity.
• With Your Consent: We may share your information if you have given us explicit consent to do so.

4. Data Security

We take reasonable steps to secure your personal information, including encryption, firewalls, and secure server hosting. However, please note that no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but work continuously to protect your information.

5. Your Rights and Choices

As a user, you have the following rights regarding your personal data:

• Access and Correction: You can request access to the personal data we hold about you and request corrections if necessary.
• Deletion: You may request that we delete your personal data, subject to any legal obligations we must fulfill.
• Withdrawal of Consent: If you have given consent for data processing, you can withdraw it at any time by contacting us.

6. Cookies and Tracking Technologies

We use cookies to enhance user experience and analyze site traffic. You can manage or disable cookies through your browser settings. However, disabling cookies may impact some platform features.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer required, we will securely delete or anonymize it.

8. International Transfers

Your data may be processed or stored in servers located outside your country of residence. By using Coinhome, you consent to the transfer and processing of your information in accordance with this policy.

9. Updates to Privacy Policy

Coinhome reserves the right to modify this Privacy Policy at any time. Any changes will be communicated to you through the platform or via email. Continued use of our services after such changes will constitute your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns regarding this privacy policy, you should contact us by sending an email to [email protected]